1. Introduction
Welcome to Appliances Service. These terms and conditions govern the use of our appliance service (repair, maintenance, and installation). By engaging with our services, you agree to the following terms and conditions. If you do not agree with any of these terms, please do not use our services.
2. Service Overview
- Appliances Service provides repair, maintenance, and installation services for home and commercial appliances. Services are provided on-site at the customer’s location or at our facilities, depending on the service needed.
- The types of appliances serviced include but are not limited to [list of appliances, e.g., refrigerators, washing machines, ovens, etc.].
3. Service Appointment and Cancellations
- Appointments for service must be scheduled by contacting [Contact Information] or through our website [Website].
- Customers are required to provide accurate information about the appliance’s make, model, and issue.
- Cancellations must be made at least [24/48] hours before the scheduled appointment. Cancellations made less than [24/48] hours before the appointment may incur a fee of [$X].
4. Payment Terms
- Payment is due upon completion of the service, unless otherwise agreed upon in writing.
- Accepted payment methods include [list accepted payment methods, e.g., credit card, debit card, cash, etc.].
- A deposit may be required for specific services or parts orders.
- Late payments may result in additional charges or interest as per applicable law.
5. Estimates and Charges
- Estimates for services will be provided after an initial assessment of the appliance. Estimates are not binding and may vary based on actual work required.
- If additional issues are identified during service, the customer will be informed, and work will only proceed upon approval.
- Charges include labor, parts, and applicable taxes.
6. Warranty and Liability
- Appliances Service provides a warranty on parts and labor for a period of [e.g., 30/60/90 days] from the service date. This warranty covers only the specific repair performed.
- Warranty does not cover issues arising from improper use, negligence, or subsequent damage not related to the original service.
- [Company Name] is not liable for any indirect, incidental, or consequential damages that may arise during or after the service, including loss of use, data, or profits.
7. Parts and Repairs
- Appliances Service uses high-quality, manufacturer-approved parts. In cases where original parts are not available, equivalent replacements may be used.
- Customers may request original parts at an additional cost if not included in the service package.
- Parts that are replaced will become the property of Appliances Service unless otherwise specified by the customer.
8. Customer Responsibilities
- Customers are responsible for ensuring safe access to the appliance and adequate workspace.
- It is the customer’s responsibility to remove any personal items from the appliance or surrounding area before service.
- Appliances Service is not responsible for any damages caused due to the presence of personal items or obstructed access.
9. Limitation of Service
- Appliances Service reserves the right to refuse service if the appliance is deemed unsafe or if conditions at the location prevent safe service.
- Service availability is subject to geographic area limitations and is dependent on technician availability.
10. Privacy Policy
- Any personal information provided by the customer will be handled in accordance with our Privacy Policy, available at [Privacy Policy Link].
- We do not share customer information with third parties except as required for service provision or by law.
11. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of [State/Country].
- Any disputes arising under these terms will be subject to the jurisdiction of the courts of [State/Country].
12. Amendments to Terms
- Appliances Service reserves the right to amend these terms and conditions at any time. Updated terms will be posted on our website, and continued use of services after changes constitutes acceptance of the new terms.
13. Contact Information
- If you have any questions or concerns regarding these terms and conditions, please contact us at:
- Appliances Service
- 79730-46255
- [email protected]