1. Introduction
Welcome to Appliances Service. We are committed to protecting your privacy and providing clear terms regarding the use of our appliance service. By using our services, you agree to the collection and use of information in accordance with this policy and the terms outlined below.
2. Information We Collect
- Personal Information: When you book a service, we may collect personal information such as your name, phone number, email address, and home address.
- Payment Information: For processing payments, we may collect payment details including credit card information, billing address, and transaction history.
- Service Details: Information related to the appliances being serviced, including make, model, and the nature of the issues reported.
3. How We Use Your Information
- Service Provision: To schedule and provide repair, maintenance, and installation services.
- Communication: To communicate with you regarding appointments, service updates, and customer support.
- Payment Processing: To process payments and refunds for services rendered.
- Improvement of Services: To improve our service offerings based on customer feedback and service history.
- Marketing: To send you promotional materials, special offers, or other information we think you might find interesting (you can opt-out at any time).
4. Data Sharing and Security
- Third-Party Service Providers: We may share your information with third-party providers who assist in service delivery, such as payment processors or logistics partners. These providers are obligated to keep your data secure and only use it for the purposes for which it was shared.
- Legal Compliance: We may disclose your information if required by law or to protect the rights and safety of our company and customers.
- Data Security: We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
- Access and Correction: You have the right to request access to the personal data we hold about you and request corrections if it is inaccurate.
- Data Deletion: You may request the deletion of your data, subject to certain legal obligations or ongoing service requirements.
- Opt-Out: You can opt-out of receiving marketing communications at any time by following the instructions provided in the communication or contacting us directly.
Terms & Conditions
6. Service Overview
- Appliances Service provides repair, maintenance, and installation services for various home and commercial appliances. Service availability is subject to the type of appliance and location.
7. Service Appointments and Cancellations
- Appointments: To schedule a service, contact us through 79730-46255 or our website appliancesservice.online.
- Cancellations: Appointments can be canceled or rescheduled at least [24/48] hours before the scheduled time without incurring a fee. Cancellations made within [24/48] hours may incur a fee of [$X].
8. Estimates, Charges, and Payments
- Estimates: Initial estimates are provided based on the reported issue and may change after inspection. Any changes will be communicated for approval.
- Payments: Payment is due upon completion of the service. Accepted methods include [credit card, debit card, etc.]. Late payments may incur interest or additional charges.
- Deposits: Some services may require a deposit, especially if special parts are needed.
9. Warranty and Liability
- Warranty: We provide a [30/60/90 day] warranty on repairs and parts from the service date. This warranty covers only the specific issue addressed during service.
- Exclusions: Warranty does not cover damages caused by improper use, negligence, or subsequent issues unrelated to the original repair.
- Liability: Appliances Service is not liable for any indirect or incidental damages, including loss of use, data, or profits arising from the service.
10. Customer Responsibilities
- Ensure that the appliance is accessible and that the area is safe for our technicians.
- Remove any personal items or obstructions near the appliance.
- Appliances Service is not responsible for damage to personal property left in or around the service area.
11. Changes to This Policy and Terms
- We may update this Privacy Policy and Terms & Conditions from time to time. Updates will be posted on our website, and continued use of our services after changes constitutes acceptance of the revised terms.
12. Governing Law
- These terms are governed by the laws of [State/Country]. Any disputes will be resolved in the courts of [State/Country].
13. Contact Information
If you have any questions about our Privacy Policy or Terms & Conditions, please contact us:
- Appliances Service
- 79730-46255
- [email protected]